Reference

Explore the Terms That Govern Your oyo88 Account

Before you open an account at oyo88, these terms set out exactly what you agree to and what we commit to in return — covering account creation, payment…

Akun & EligibilitasDANA, OVO, GoPay, QRISKetentuan PenarikanKebijakan Akun DormantPenyelesaian Sengketa

Explore the Lobby Read FAQ

Browse the Core Policy Conditions for Your Account

oyo88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms apply to every account registered under the oyo88 domain oyo88.best. By completing the registration process, you confirm that you meet the age and jurisdiction criteria applicable where local law permits. Deposits processed through DANA, OVO, GoPay and QRIS are subject to the transaction limits

1
and verification steps described in the payment section of your account dashboard. We reserve the right to suspend accounts that we reasonably believe are in breach of these conditions, including duplicate registrations or misuse of promotional allocations. Any changes to these terms will be communicated via
2
the registered email address on your account at least seven days before the change takes effect. Continued use of the platform following that notice constitutes your acceptance of the revised terms.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI TIM KAMI

Switch to Live Support for Terms Queries

If a clause in these terms is unclear or you need clarification on how a specific condition applies to your account, our support team is here to help.

Live Chat 24/7 Open the chat widget from any page on oyo88.best. Our agents answer terms and account questions around the clock, including weekends, with average first-response under two minutes.

Email Support Send detailed policy or dispute queries to our support address listed in the Help section of your account dashboard. We aim to respond within 24 hours on business days.

WhatsApp For quick terms clarifications, message our WhatsApp line found in the Contact page. Responses are available daily from 08.00 to 23.00 WIB, including from Bandung and other Indonesian cities.

KEAMANAN DAN KEPERCAYAAN

Open Account Data Handled With Clear Accountability

We built the account and data framework on oyo88 around transparency — you can see, update or request deletion of your personal data at any time through the Account Settings page.

Data Retention

We retain account records for the period required by applicable jurisdiction rules. After your account closes, transaction logs are kept for up to five years solely for compliance purposes, then permanently deleted from our systems.

Cookie Policy

Our site uses functional and analytics cookies. You can manage cookie preferences via the consent banner on first visit or through browser settings at any time without affecting core account functionality.

Account Security

Two-factor authentication is available for all accounts. We strongly encourage you to enable it via Account Settings to protect your DANA, OVO, GoPay and QRIS withdrawal authorisations from unauthorised access.

Data Access Requests

You have the right to request a copy of all personal data we hold about you. Submit a data access request through the Help Centre; we process these within 30 days as the terms require.

Third-Party Sharing

We share account data only with payment processors such as DANA and GoPay, fraud-prevention partners and where required by law. We do not sell your personal information to any external marketing parties.

Change Requests

To update registered name, email or phone number, submit a verified request via Live Chat with a government-issued ID. Changes are applied within two business days following identity confirmation.

Check Answers to Common Terms Questions

The questions below cover the situations we see most often — account eligibility, payment limits, dispute steps and how to contact us about a specific clause. If your question is not listed here, our Live Chat team at oyo88.best is available around the clock to help.

Account eligibility depends on local law in your region. You must meet the minimum age requirement set by your jurisdiction and ensure that accessing our platform is permitted where local law allows before completing registration.

Yes, we may update these terms periodically. We will notify you by email to your registered address at least seven days before any material change. Continuing to use your account after that period means you accept the updated terms.

We may suspend or permanently close accounts found in breach of these conditions — including duplicate registrations or fraud. Any balance held at suspension is reviewed under our disputes process before a final decision is communicated to you.

Deposits via DANA, OVO, GoPay and QRIS are subject to the transaction limits visible in your account dashboard. Funds must come from accounts registered in your own name; third-party transfers are not permitted under these terms.

Contact our support team via Live Chat or email within 30 days of the event you wish to dispute. Provide your account ID and the transaction reference, and we will begin a formal review within two business days of receiving your request.

We store registration details, transaction history and device identifiers required for account operation. You can request deletion at any time through our Help Centre; legal retention obligations may require us to keep certain records for up to five years.

Submit an account-change request via Live Chat along with a valid government-issued ID. Our team processes verified updates within two business days. Changes to payment method details follow the same verification step for your security.

Explore the Terms That Govern Your oyo88 Account

Switch to Live Support for Terms Queries

Open Account Data Handled With Clear Accountability

Data Retention

Cookie Policy

Account Security

Data Access Requests

Third-Party Sharing

Change Requests

Check Answers to Common Terms Questions

01 Who is eligible to open an account under these terms?

02 Can these terms change after I have already registered?

03 What happens to my account if I breach these terms?

04 How do payment terms apply to DANA, OVO, GoPay and QRIS deposits?

05 How do I raise a formal dispute about a transaction or account decision?

06 What personal data does oyo88 store, and can I request its deletion?

07 How do I request a change to my registered account details?

Related Pages